Last updated 23 October 2026
Privacy policy
How Barbra d'Engle collects, uses and protects your personal information, under South Africa’s Protection of Personal Information Act (POPIA) and, for visitors in the EU/UK, the GDPR.
Who is responsible
Barbra d'Engle is the responsible party for your information. Contact us any time using the details at the bottom of this page.
What we collect
- Contact details: your name, email and phone number (with country code).
- Your answers: the booking questions, and — once your reading is confirmed — the pre-reading questionnaire.
- Birth details: date, time and place of birth for you (and, if you choose, a partner) for astrology and relationship readings.
- Sensitive information you choose to share: for example about health, relationships, beliefs or a loved one who has passed. This is special personal information; we only process it with your consent, only to prepare and give your reading.
- Payment proof: the screenshot or PDF you upload. We do not receive or store your card or bank details — PayPal handles the payment itself.
- Website use: basic analytics and advertising pixels (Meta, TikTok, Google) when enabled, and small items stored in your browser (your card of the day and meter progress).
Why we use it
- To review, confirm and deliver your reading, and to send booking emails and reminders.
- To prepare your reading so it feels personal from the first minute.
- To check payments and keep the records the law requires.
- To understand which content helps people, so we can improve the site.
We never sell your information. We don’t use what you share in a reading for marketing.
Who sees it
Only Barbra. Your information is stored on our own secured server and email system. PayPal processes payments under its own privacy policy. Advertising platforms receive only anonymous event data when pixels are enabled. Some of these providers are outside South Africa; we only use providers with adequate protection.
How long we keep it
Booking and payment records are kept for 5 years for tax and accounting. Questionnaire answers and payment screenshots are deleted 12 months after your last reading, or sooner if you ask.
Your rights
You can ask to see, correct or delete your information, withdraw your consent, or object to marketing at any time — just email or WhatsApp us. You can also complain to South Africa’s Information Regulator (inforegulator.org.za) or, in the EU/UK, your local data protection authority.
Security
The site uses encrypted connections (HTTPS); admin access is password-protected; payment screenshots are stored privately and are never public. No system is perfectly secure, but we take reasonable steps to protect your information.
Questions? Email barbra-test@example.test or WhatsApp Barbra.